Silverwing Ventures Private Limited (“we,” “our,” “us”) owns as well as operates Threadnests. User (“you” or “your”) privacy matters, and we take it seriously. This policy outlines how we collect, use, and protect your information when you shop with us. From browsing our collections to completing a purchase, we ensure transparency in how your data is handled. We collect essential details to enhance your shopping experience and provide seamless customer support. Your trust is our priority, and we are committed to keeping your information safe. By using our website, you agree to the terms of this Privacy Policy. If you have any questions, feel free to reach out.
We collect personal details like name, email, and contact number when you sign up or place an order. Payment information is securely processed by our trusted payment partners, and we do not store your financial details. If you contact customer support, we may retain your messages to assist you better. Any voluntary information you provide, such as reviews or survey responses, helps us improve our services.
Certain information is gathered automatically when you visit our website. This includes IP address, browser type, and device details to optimize your shopping experience. We use cookies and similar technologies to track preferences and enhance navigation. Analytical tools help us understand user behavior and improve website functionality.
If you log in or interact with our website through social media, we may collect publicly shared information. External payment processors handle transactions, and their policies apply to financial data. Third-party advertising partners may track engagement to provide personalized promotions.
We use the information collected for various purposes, including:
Our goal is to create a seamless and enjoyable shopping journey while maintaining transparency in data usage. Rest assured, we do not sell or misuse your personal information.
We respect your privacy and share your data only when necessary:
We implement stringent security measures to protect your data from unauthorized access. Encryption technology safeguards sensitive information, such as payment details. Secure servers and firewall protection prevent potential breaches.
We regularly update our security protocols to adapt to emerging threats. While we strive to keep your data safe, no online platform can guarantee absolute security. If you suspect any unauthorized activity, please notify us immediately.
We retain your information for 8 to 12 months to fulfill our services. Personal details associated with purchases are stored securely for record-keeping. If you request account deletion, your data will be removed, except where legally required. Once retention periods expire, information is securely erased or anonymized.
Our website may feature links to third-party brands, blogs, or social media platforms. Clicking these links may direct you to external websites with different privacy policies. We do not control their data practices, so reviewing their policies is recommended.
Cookies help us enhance your shopping experience and personalize recommendations. These small data files remember your preferences for faster browsing. You can modify cookie settings through your browser, though it may impact functionality. Our use of cookies is designed to improve, not intrude upon, your shopping journey.
This Privacy Policy is governed by the laws of the jurisdiction of India. Any disputes or claims related to data privacy will be resolved in accordance with these laws. By using our website, you agree to comply with applicable legal frameworks. Our commitment is to uphold privacy standards while ensuring compliance with regulations.
Our website is designed for adults and does not cater to children under the age of 18. We do not knowingly collect personal information from minors. If we discover such data has been provided, we will take prompt action to delete it. Parents are encouraged to monitor their children’s online activity for added security.
As a valued customer, you have the right to:
We may update this Privacy Policy periodically to reflect new practices or legal requirements. If changes affect how we use your data, we will notify you through email or website updates. Continued use of our platform after updates signifies your acceptance of revised terms.
Your privacy is our priority, and we encourage you to review this policy regularly. Should you have any concerns, feel free to contact our support team.
We are dedicated to helping you with any issues you are experiencing with our Privacy Policy.
silverwingventurespvtltd@gmail.com